NOW · ServiceNow Inc.
AI read · Good for NOW
The AI's read
More businesses may use ServiceNow's software as they add AI. In a survey, 54.5% of CIOs asked were likely or very likely to use its tools for back-office AI. The firm also expects subscription sales to grow. ServiceNow already has much of the business data needed for AI tools, which may give it a cost edge over rivals. Still, broader software budgets may grow slowly, and profit from sales may face pressure. Running the business more efficiently could ease that strain. Rising AI costs and weak new orders are risks, but the story reports demand hopes, not falling sales.