Cigna is named in reports of denied or delayed crisis-care payments despite state coverage rules. Counties want state enforcement, and billing-code disputes have prolonged repayment, making this unfavorable for the company.
State law requires these services to be covered without prior approval, yet counties report denied or delayed payments. Officials are asking the state to enforce the rules. Billing-code disputes prolong repayment, adding scrutiny and possible enforcement risk for Cigna.
UnitedHealthcare is named in reports of denied or delayed crisis-care payments despite state coverage rules. Counties want state enforcement, and billing-code disputes have prolonged repayment, making this unfavorable for the company.
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