CRM · Salesforce Inc.
AI read · Good for CRM
The AI's read
That change matters because Salesforce’s yearly Agentforce subscription sales grew quickly, and contracted revenue due within 12 months also grew. Those signs support the bank’s higher sales forecasts. AI sales are still small, and smaller companies may try cheaper AI-based apps. But the growing use of Agentforce and the bank’s view that big companies will keep their core software make the positive case stronger.