HRB · H&R Block
The AI's read
The Second Look program may help H&R Block keep new clients. The company said clients who received it returned at a rate more than 6 percentage points higher than clients who did not. That is encouraging, but the first quarter makes up a small part of the year. Costs also grew faster than sales, and the company kept its yearly forecast. Together, these facts do not clearly point to a changed business outlook.